SUPPORT
Help & contact
Need a hand with Tracehome? Send us a message below or email support@tracehome.com.au. We’re a small team in Western Australia, so replies come from a real person.
LAST UPDATED 10 JULY 2026 · TOOLED UP TRADIES · ABN 77 029 661 528
01Send us a message
02Common questions
- What is Tracehome?
- Tracehome is a home-records dashboard for Australian homeowners — it keeps your property’s trade history, maintenance schedule, documents, and appliances in one place.
- How do I claim a job a tradie completed at my home?
- If a tradie on Tracehome finished work at your place, you’ll get an invite with a claim link. Open it, sign in (or create a free account), and the job’s details attach to your property. Lost the link? Email us and we’ll help.
- How much does it cost?
- The core dashboard is free for up to 10 properties. Tracehome Pro unlocks unlimited properties and every feature. See the pricing page.
- How is my data handled?
- See our Privacy Policy for exactly what we collect and who can access it, and our Terms and Refunds policy.